Auracast FAQ

Quick answers about setting up Auracast in your venue and helping visitors listen.

Plan Your Setup

What do I need to set up Auracast in my church or venue?

You need an audio source, such as your mixer, and an Auracast transmitter. Keep a few loaner receivers with headphones or neckloops for visitors who need them.

Venue Setup Resources
How can I bring Auracast to my local community?

Share the 2-Minute Auracast Decision Brief with your community center, library, or local group and suggest a demo at an upcoming event. Auracast is a newer assistive listening technology. Venucast offers affordable, plug-and-play systems so you can start with one room and add receivers or equip more rooms whenever you need to.

Read the 2-Minute Auracast Decision Brief ↗
Which Auracast transmitter is right for my venue?

Start with Oasis Aura for smaller rooms or AirCast for larger spaces. Consider NetCast if you need network management.

Oasis Aura ↗ AirCast ↗
Which Auracast transmitter should I use for a 300-person or 1,000-person venue?

For a 300-person venue, start with Oasis Aura. For a 1,000-person venue, start with AirCast. Test coverage in the actual room before deciding, especially if the layout has obstructions or separate seating areas.

Oasis Aura ↗ AirCast ↗
Can multiple meeting rooms use different Auracast transmitters at the same time? Will they interfere?

Yes. Use a separate transmitter for each room and give each broadcast a clear name, such as Meeting Room A or Meeting Room B. Visitors may see broadcasts from nearby rooms, but each device plays the broadcast its user selects. To check for dropouts or interference, test all transmitters at the same time from the seating areas in each room.

Oasis Aura Setup Guide ↗
Can I connect an Auracast transmitter to our existing mixer, PA system, or TV?

Yes, if your equipment has an audio output that matches an input on the transmitter. Check both connections before choosing a cable or adapter. Place the transmitter close to your mixer or other audio source when possible. If you need a longer cable run, use a balanced XLR connection where your equipment supports it.

Check My Audio Connections

Connect and Listen

Will my hearing aids or cochlear implants work with Auracast?

It depends on the exact hearing aid or sound processor model and its software version. Check our Hearing Aid Connection Guide or ask your audiologist.

Hearing Aid Connection Guide
How can people listen if their hearing aids don’t support Auracast, or if they don’t wear hearing aids?

Bluetooth hearing aids: Plug Aura C ↗ into a compatible USB-C phone and stream to hearing aids paired with the phone.

Hearing aids with an enabled telecoil (T-coil): Use AuraCoil ↗ and switch your hearing aids to T-coil mode.

Without hearing aids: Use an Auracast receiver such as AuraClip ↗ with wired headphones, or buy Auracast headphones such as Aria Aura ↗.

How do visitors join our Auracast broadcast, and do they need a QR code?

Visitors can select the venue’s broadcast on a compatible device or in their hearing aid app. A QR code is optional.

  1. Download and install the DFU Updater for your transmitter ↗ on your computer.
  2. Connect the transmitter to your computer with a USB data cable and open the tool.
  3. Open the broadcast settings and generate the broadcast QR code. On Oasis Aura, this option is under Advanced. Oasis Aura instructions ↗ · AirCast PC Tool instructions ↗
  4. Save or print the QR code and display it at your venue. Test it with a compatible device or app that supports joining by QR code.
Get Venue Signage and Joining Guides

Get Help and Take the Next Step

Can we add Auracast and keep our existing assistive listening system?

Yes. If your sound system can feed both, you can run Auracast alongside your existing hearing loop, FM, or infrared system.

Ask About My Existing System
How can I become a Venucast reseller, installer, or distribution partner?

Fill out the partner application with your company, market, and how you’d like to work with Venucast. Our team will follow up.

Apply to Become a Partner